Friday, May 15, 2009

My email to Barry Falck

Since Eric Desando does not want to answer my open letter to him,I sent this e-mail to Barry Falak last night:

Mr Falck,

On Saturday May 9,2009 I posted a open letter to Eric Desando (the owner of Be Productions):
Saturday, May 9, 2009

Open letter to Eric DeSando
This is a letter I tried to send Erick DeSando,president of Be. I say I tried because I am not sure of his e-mail address at Be but that did not work..if anyone has it please let me know. I did send him this on Facebook:

I saw you video on the Be web many of your customers do think saw it? You claim that you had to make changes at Be, because of the economy, is this to ask our sympathy? My husband and I made an agreement prior to signing with Be, with Domingo Casanas and if I had to make a educated guess, you might have heard of us...or is Barry playing stupid again, like he did with channel 5 consumer watch here in the bay area.

It is with great sadness that at this point all I see is another face, with nothing specific, making promises that you cannot guarantee. If that was the case, you would man up...and say "this is what I will do for you", or I will give you your money back if it is not done by a specific date"...but I do not see that. All I hear is lie after lie after lie. How can you sleep at night knowing the house that you live in was paid for by hard working families? We live by pay check to pay check. How can you live with yourself knowing some of the parents that pay you that money is now out of their jobs? Does is say anywhere on my contract that I must have a e-mail address? Well if I did not or have access to the Internet how was I expected to know that Emeryville,Sac and San Jose were closed? Or do you care? I never asked anyone at Be to make my son a STAR. Far from it. Can you imagine how I felt after Domingo said he would have a paid role in a Be production and be able to help direct a show (when in talking to us,he found out my Arthur has many You Tube videos that he has made himself)..that my son hugged Domingo when the deal was done and my son "RANG" that bell! All I can say if you can look at yourself in the mirror when you get up in the morning,is contact me,give me a solid on paper guarantee that states,if you can not do what you say,you will refund my money. Can you man up or hide?

Because I could not find a e-mail address for Mr. Desando,I did find him on Facebook and MySpace, and my open letter was sent to him. Since what I made,was more than a fair offer to resolve this issue,I have no choice than to remove this offer in good faith and ask for my refund (once again). I will continue asking for my refund based on the fact that I was not told the truth more than once by your company and I can prove that. Only some of my proof can be found on my It's sad as I continue that I am not the only parent with a child that was told the same thing.

Scott and Maribel Poggenburg

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